All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production API Operational
90 days ago
99.99 % uptime
Today
Customer Dashboard ? Operational
90 days ago
99.97 % uptime
Today
Sandbox API ? Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Database maintenance Aug 30, 2025 06:30-07:00 EDT

To enhance stability of our product, Alloy’s database will undergo a required upgrade on August 30th 2025 between 06:30 and 07:00 AM EDT.
During this time, you may experience brief API unavailability or increased errors.
Please be sure to resend failed applications if you get a 206 or 5xx error message from us during the maintenance window.
If you have additional questions regarding this scheduled maintenance, please contact us at support@alloy.com.
Posted on Aug 18, 2025 - 18:36 EDT
System Metrics Month Week Day
Average Sandbox Response Time
Fetching
Aug 24, 2025

No incidents reported today.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Integration Downtime: Iovation
Resolved - Our monitoring confirms that Iovation processing has returned to normal. We have not observed any timeout errors since 3:46 PM ET. Any applications that failed during this period can now be re-run successfully.
Aug 21, 17:08 EDT
Update - The TransUnion team has provided an update on the current status:

"At approximately 12:24pm CT on Thursday, August 21st, 2025, we have identified a Cloudflare-related issue impacting multiple services including DeviceRisk. The impact is intermittent. Hence, you may experience an increase in response times and/or timeouts.

Our engineers are diligently working to investigate the issue.

We will provide periodic updates on our progress and notify you once the issue is resolved."

We will continue to share updates on the status page as soon as new information becomes available from the TransUnion team.
Aug 21, 15:42 EDT
Update - The TransUnion team has confirmed they are actively investigating increase timeouts for Iovation and working to fix the issue. Further updates will be shared as soon as they’re available.
Aug 21, 15:01 EDT
Identified - Our monitoring has detected that calls to Iovation are failing, requests are returning a "timeout of 2000ms exceeded" response. We’re awaiting resolution from the Iovation team.
Aug 21, 14:36 EDT
Aug 20, 2025
Integration Downtime: ComplyAdvantage
Resolved - Between 10:37 AM ET and 12:12 PM ET, requests to ComplyAdvantage had a 206 error, causing evaluations running this service to fail. We identified the root cause and deployed a fix. The issue has been resolved, and evaluations can now be rerun.
Aug 20, 10:37 EDT
Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025
API Degradation - Integrations
Resolved - This incident has been resolved.
Aug 13, 18:17 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 13, 18:06 EDT
Investigating - We are investigating issues with Alloy's Integrations Service
Aug 13, 18:02 EDT
Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

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