All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production API Operational
90 days ago
99.99 % uptime
Today
Customer Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Sandbox API ? Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Low impact database upgrade Oct 21, 2025 04:30-05:30 EDT

To enhance the security and stability of our product, Alloy will be performing a required database upgrade on October 21st, between 04:30 AM and 05:30 AM EDT.

During this time, you may experience higher latency on the following Alloy Dashboard pages:
- Entities list view (and review queue)
- Evaluations list view
- Investigations queue
- Journey applications queue
- Journey alerts queue
- Workflow analytics

All other Dashboard pages, as well as the API, SDK, and Outgoing Webhooks, will remain fully operational.
If you have any questions regarding this scheduled maintenance, please contact us at support@alloy.com
Posted on Sep 16, 2025 - 16:51 EDT

Database maintenance Oct 28, 2025 23:00-23:30 EDT

To enhance the security and stability of our product, Alloy will be performing a required database upgrade on October 28th, between 11:00 PM and 11:30 PM EDT.

During this time, you may experience Alloy SDK unavailability or increased errors.

All other alloy products: Dashboard, API, and Outgoing Webhooks, will remain fully operational.
If you have any questions regarding this scheduled maintenance, please contact us at support@alloy.com
Posted on Sep 23, 2025 - 17:25 EDT
System Metrics Month Week Day
Average Sandbox Response Time
Fetching
Oct 14, 2025

No incidents reported today.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Integration Downtime: LexisNexis InstantID, InstantIDBusinessV2, Enhanced Person Search, AccurintPerson, AccurintBusiness
Resolved - Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:46 PM ET. Any applications that failed during this period can now be re-run successfully.
Oct 8, 17:41 EDT
Investigating - Our monitoring has detected that calls to this service are failing, requests are returning a “Gateway” error with a 5XX response. We’re awaiting resolution from the LexisNexis team.
Oct 8, 16:11 EDT
Integration Downtime: EquifaxXML
Resolved - Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:46 PM ET. Any applications that failed during this period can now be re-run successfully.
Oct 8, 17:41 EDT
Investigating - Our monitoring has detected that calls to this service are failing, requests are returning a “Gateway” error with a 5XX response. We’re awaiting resolution from the Equifax team.
Oct 8, 16:12 EDT
Integration Downtime: GBG ExpectID
Resolved - Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:46 PM ET. Any applications that failed during this period can now be re-run successfully.
Oct 8, 17:40 EDT
Investigating - Our monitoring has detected that calls to this service are failing, requests are returning a “Gateway” error with a 5XX response. We’re awaiting resolution from the GBG team.
Oct 8, 16:12 EDT
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

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