Resolved -
Our monitoring confirms that processing has returned to normal. We have not observed any further errors since 12:20 PM ET. Any applications that failed during this period can now be re-run successfully.
Nov 3, 12:20 EST
Investigating -
Our monitoring has detected that calls to Experian are failing
Nov 3, 12:06 EST
Completed -
The scheduled maintenance has been completed.
Oct 28, 23:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 EDT
Scheduled -
To enhance the security and stability of our product, Alloy will be performing a required database upgrade on October 28th, between 11:00 PM and 11:30 PM EDT.
During this time, you may experience Alloy SDK unavailability or increased errors.
All other alloy products: Dashboard, API, and Outgoing Webhooks, will remain fully operational. If you have any questions regarding this scheduled maintenance, please contact us at support@alloy.com
Sep 23, 17:25 EDT
Completed -
The scheduled maintenance has been completed.
Oct 21, 05:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 04:30 EDT
Scheduled -
To enhance the security and stability of our product, Alloy will be performing a required database upgrade on October 21st, between 04:30 AM and 05:30 AM EDT.
During this time, you may experience higher latency on the following Alloy Dashboard pages: - Entities list view (and review queue) - Evaluations list view - Investigations queue - Journey applications queue - Journey alerts queue - Workflow analytics
All other Dashboard pages, as well as the API, SDK, and Outgoing Webhooks, will remain fully operational. If you have any questions regarding this scheduled maintenance, please contact us at support@alloy.com
Sep 16, 16:51 EDT
