All Systems Operational

Production API Operational
Customer Dashboard Operational
Sandbox API Operational
Webhooks Operational
SDK Operational
Third Party Data Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Sandbox Response Time
Fetching

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

Resolved - Onfido identified the root cause of the issue preventing motion capture. Their engineering team rolled back a recent change and the issue is now resolved. Evaluations running through Onfido for document verification should now complete successfully.
Nov 4, 13:48 EST
Investigating - Our engineering team is actively investigating intermittent issues with Onfido's motion-capture service, causing evaluations for some Alloy Customers to reach "Partial" results. We are in contact with Onfido and will provide additional updates as we receive them.
Nov 4, 12:06 EST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Resolved - This incident has been resolved.
Oct 27, 14:36 EDT
Monitoring - Alloy's products and services do not use PHP or have any PHP dependencies. Alloy has proactively reviewed all systems and confirmed we are unaffected by PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619.

AWS, Alloy's infrastructure provider, has also confirmed in their security bulletin 2026-143-AWS that its services are not impacted by these issues.

Oct 22, 12:31 EDT
Investigating - Alloy's products and services do not use PHP or have any PHP dependencies. Alloy has proactively reviewed all systems and confirmed we are unaffected by PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619.

AWS, Alloy's infrastructure provider, has also confirmed in their security bulletin 2026-143-AWS that its services are not impacted by these issues.

Oct 22, 12:30 EDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026