All Systems Operational

Production API Operational
90 days ago
99.99 % uptime
Today
Customer Dashboard Operational
90 days ago
99.98 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Third Party Data Integrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Sandbox Response Time
Fetching

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Resolved - The issue affecting the Journeys API has been fully resolved, and service has returned to normal. We have completed monitoring and confirmed that related dashboard functionality has also recovered as of July 21, 2026 at 5:11 PM ET.

Thank you for your patience while we worked to restore service.

Jul 22, 11:44 EDT
Update - Live traffic has been fully restored and the underlying issue has been resolved. We are continuing to address residual latency affecting dashboard indexing for requests submitted during the incident period, and the team is actively working toward full recovery.
Jul 21, 14:52 EDT
Update - The issue has now been resolved, and our team is still currently monitoring. We've also confirmed that this case impacted our dashboard, and that related impact has been addressed as well.
Jul 21, 14:36 EDT
Update - We have pushed a fixed which has resolved majority of the issues, we are currently monitoring
Jul 21, 14:24 EDT
Investigating - Some customers are experiencing elevated error rates for our Journeys API. We are investigating the impact now, and working on remediation.
Jul 21, 13:56 EDT

Jul 21, 2026

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Resolved - We have confirmed that login functionality and Application Queues have returned to normal operation, and no further impact is being observed. Thank you for your patience while we worked to resolve this issue.
Jul 17, 10:51 EDT
Investigating - We are currently investigating reports of login issues and Application Queues not displaying for some customers. Our team is actively working to identify the cause and will provide another update as soon as more information is available.
Jul 17, 10:42 EDT

Jul 16, 2026

No incidents reported.