All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production API Operational
90 days ago
99.99 % uptime
Today
Customer Dashboard Operational
90 days ago
99.99 % uptime
Today
Sandbox API Operational
90 days ago
99.99 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Third Party Data Integrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average Sandbox Response Time
Fetching
Aug 28, 2026

No incidents reported today.

Aug 27, 2026
Threatmetrix integration downtime
Resolved - Between 12:45 PM and 1:20 PM ET on August 27, a third-party data provider Threatmetrix experienced a service disruption that caused intermittent connection errors on device intelligence checks. During this window, some evaluations that use impacted service completed as partial rather than returning a full provider response, and some requests saw elevated latency or connector timeouts.

The provider has confirmed the underlying issue is resolved, and error rates returned to normal by 1:20 PM ET. Evaluations submitted outside this window were not affected.
Aug 27, 12:45 EDT
Aug 26, 2026

No incidents reported.

Aug 25, 2026
Degraded performance
Resolved - Issue have been fully resolved.
Elevated error rates were observed on August 25th between 14:18 and 14:22 PM ET and between 14:29 and 14:35 PM ET
Aug 25, 16:39 EDT
Monitoring - Performance have been restored, all components are operational.
Aug 25, 14:56 EDT
Investigating - Our automation detected degraded performance of Dashboard, Production API and Sandbox API components. We are currently investigating this issue.
Aug 25, 14:45 EDT
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
loqate down address formatter unavailable
Resolved - This incident has been resolved.
Aug 20, 16:43 EDT
Identified - We've detected issues with our address formatting provider.  Decisioning is continuing to operate, but raw provided address will be sent to downstream services, which may result in some false negatives. We are currently in contact with the vendor and will update as soon as we know more.
Aug 20, 11:38 EDT
Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

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