All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production API Operational
Customer Dashboard Operational
Sandbox API Operational
Webhooks Operational
SDK Operational
Third Party Data Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average Sandbox Response Time
Fetching

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Socure DocV is failing to complete for multiple clients
Resolved - The issue is currently resolved. Socure DocV is available again. RCA is upcoming.
Sep 10, 20:37 EDT
Investigating - We are currently investigating the issue.
Sep 10, 15:58 EDT

Sep 9, 2026

[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Resolved - Between approximately 11:18 AM and 11:38 AM ET, some users experienced intermittent issues loading Workflows, Journeys, and Application Queues in the Alloy Dashboard. A fix has been rolled out and we have confirmed that the affected pages are loading normally.
Sep 9, 11:49 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Degraded Export Functionality
Resolved - We’ve identified the issue, deployed a fix, and confirmed export processing performance has returned to normal levels.
Sep 4, 15:54 EDT
Investigating - Exports functionality has experienced degraded performance throughout this week; we’re investigating the issue. We are currently investigating this issue.
Sep 4, 15:10 EDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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