[Retroactive] Errors When Saving New Workflow Versions

Incident Report for Alloy

Resolved

Between 11:20 AM and 12:04 PM ET, some workflows returned a 500 error when attempting to save a new version. Existing workflow versions and decisioning on existing workflow versions were not impacted. Once the root cause was identified as a previous code change, the issue was resolved at 12:04 PM ET when the affected change was rolled back, and all functionality related to workflow version saving was fully restored.

Posted Feb 02, 2026 - 12:27 EST

This incident affected: Customer Dashboard.