Degraded SDK performance in US/EU

Incident Report for Alloy

Resolved

On April 1, 2024, between 5:01 PM EST and 5:20 PM EST for the US region and 5:01 PM EST through April 2, 2024, 8:01 AM EST for EU regions, customers in these regions may have experienced issues with the Alloy SDK. Attempts to initialize the Alloy SDK had an increase in failures with 403 errors, and the front end would’ve displayed a blank modal. This issue has been fully resolved.

Posted Apr 01, 2024 - 17:00 EDT