Integration Downtime: Iovation

Incident Report for Alloy

Resolved

Our monitoring confirms that processing has returned to normal. We have not observed any further errors since 7:01 PM ET. Any applications that failed during this period can now be re-run successfully.

Posted Oct 17, 2025 - 19:09 EDT

Identified

TransUnion has provided an update: they've identified an issue that could be intermittently impacting some API calls. Their engineers are actively working to mitigate the issue. We will keep you posted as more information becomes available.

Posted Oct 17, 2025 - 16:20 EDT

Investigating

Our monitoring has detected that calls to Iovation are failing, requests are returning a “Internal Error” response. We’re awaiting resolution from the Iovation team.

Posted Oct 17, 2025 - 15:44 EDT

This incident affected: Production API.